Indicator selection
Map a current situation involving indicator selection; separate facts from assumptions and identify questions that need clarification.
All programmesLeadership & Management / PM-LEA-009
KPIs That Support Decisions
A practical programme in kpis that support decisions, connecting working concepts with team decisions and relevant workplace examples.
About the Course
This programme develops a working approach to kpis that support decisions in the context of management priorities and execution. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on indicator selection, targets and dashboard interpretation. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.
Course Objectives
- Explain the role of indicator selection and identify the information required for a reliable assessment.
- Use a structured worksheet to examine targets and compare reasonable alternatives.
- Identify assumptions, missing evidence and implementation concerns related to dashboard interpretation.
- Prepare a decision brief with responsibilities and performance measures for discussion with a manager and team.
- Translate the exercise into a workplace action plan with owners, review points and measurable progress.
Who Can Benefit
- Managers and supervisors: apply indicator selection to their responsibilities through a guided case and a course-specific worksheet.
- Team leaders and improvement coordinators: apply targets to their responsibilities through a guided case and a course-specific worksheet.
- Strategy and operations professionals: apply dashboard interpretation to their responsibilities through a guided case and a course-specific worksheet.
Participant experience and learning needs are reviewed before the programme is confirmed.
Curriculum & Practical Work
Targets
Compare two approaches to targets; explain the expected benefits, limitations and information gaps.
Dashboard interpretation
Develop an action plan for dashboard interpretation; assign responsibilities and agree how results should be reviewed.
Learning Method
Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.
Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.