Early warning
Map a current situation involving early warning; separate facts from assumptions and identify questions that need clarification.
All programmesLeadership & Management / PM-LEA-032
Preventing and Managing Disputes
A practical programme in preventing and managing disputes, connecting working concepts with team decisions and relevant workplace examples.
About the Course
This programme develops a working approach to preventing and managing disputes in the context of management priorities and execution. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on early warning, issue records and resolution pathways. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.
Course Objectives
- Explain the role of early warning and identify the information required for a reliable assessment.
- Use a structured worksheet to examine issue records and compare reasonable alternatives.
- Identify assumptions, missing evidence and implementation concerns related to resolution pathways.
- Prepare a decision brief with responsibilities and performance measures for discussion with a manager and team.
- Translate the exercise into a workplace action plan with owners, review points and measurable progress.
Who Can Benefit
- Managers and supervisors: apply early warning to their responsibilities through a guided case and a course-specific worksheet.
- Team leaders and improvement coordinators: apply issue records to their responsibilities through a guided case and a course-specific worksheet.
- Strategy and operations professionals: apply resolution pathways to their responsibilities through a guided case and a course-specific worksheet.
Participant experience and learning needs are reviewed before the programme is confirmed.
Curriculum & Practical Work
Issue records
Compare two approaches to issue records; explain the expected benefits, limitations and information gaps.
Resolution pathways
Develop an action plan for resolution pathways; assign responsibilities and agree how results should be reviewed.
Learning Method
Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.
Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.