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All programmesProcurement, Contracts & Logistics / PM-PRO-020

Contract Performance Management

A practical programme in contract performance management, connecting working concepts with team decisions and relevant workplace examples.

About the Course

This programme develops a working approach to contract performance management in the context of sourcing, contract performance and delivery choices. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on obligations, performance records and change requests. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.

Course Objectives

  • Explain the role of obligations and identify the information required for a reliable assessment.
  • Use a structured worksheet to examine performance records and compare reasonable alternatives.
  • Identify assumptions, missing evidence and implementation concerns related to change requests.
  • Prepare an option comparison with cost, service and exposure considerations for discussion with a supply-chain team.
  • Translate the exercise into a workplace action plan with owners, review points and measurable progress.

Who Can Benefit

  • Buyers and sourcing professionals: apply obligations to their responsibilities through a guided case and a course-specific worksheet.
  • Contract and supply-chain coordinators: apply performance records to their responsibilities through a guided case and a course-specific worksheet.
  • Operations and logistics planners: apply change requests to their responsibilities through a guided case and a course-specific worksheet.

Participant experience and learning needs are reviewed before the programme is confirmed.

Curriculum & Practical Work

Day 1

Obligations

Map a current situation involving obligations; separate facts from assumptions and identify questions that need clarification.

Day 2

Performance records

Compare two approaches to performance records; explain the expected benefits, limitations and information gaps.

Day 3

Change requests

Develop an action plan for change requests; assign responsibilities and agree how results should be reviewed.

Learning Method

Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.

Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.